The Program

The Certified Manager (CM) Certification

Is an internationally recognized professional certification program sponsored by the Institute of Certified of Certified Professional Managers (ICPM) in the United States of America. The CM Certification develops and enhances general management skills and prepares individuals performing or aiming at performing managerial duties to take the CM management certification exams. Those who successfully complete the CM exams achieve the CM Certification, a prestigious credential that recognises competency and professionalism of managers worldwide in all fields.

The Certified Manager Body of Knowledge

The Certified Manager Body of Knowledge is organised into 3 modules. Each Module will be taught in 30 class room training hours. All Training is performed by instructors approved by ICPM holders of PhD degrees and appropriate practical experience.

The knowledge domains of each module are assessed by a corresponding CM certification exam (three exams in total). Eligibility requirements must be met and three CM certification exams passed to earn the CM Certification.

The Program Content

Management Skills I:
Foundations of Management

Provides fundamental leadership and management skills and knowledge

Content Includes:
  • Management Fundamentals
  • Manager vs. Leader
  • Ethics and Social Responsibility
  • The Global Environment
  • Managing for Sustainability
  • Effective Communication
  • Decision Making
  • Using Information Technology
  • The Legal Environment and Risk Management
  • Economics and Business

Management Skills II:
Planning and Organizing

Provides skills and knowledge for improved planning and organizing.

Content Includes:
  • Planning and Strategy
  • Value-Chain Management
  • Project Management
  • Organizational Structure and Culture
  • Building Team and Work Groups
  • Human Resource Management
  • Workforce Diversity
  • Coaching and Feedback
  • Networking and Mentoring
  • Facilitating Effective Meetings

Management Skills III:
Leading and Controlling

Provides skills and knowledge for improved leading and controlling

Content Includes:
  • Leadership
  • Motivation
  • Managing Change
  • Conflict, Politics, and Negotiation
  • Managing Misbehavior
  • Time and Stress Management
  • Organizational Control
  • Operations Control
  • Accounting and Financial Information
  • Financial Management

Why you should participate in the Certified Manager Program

The CM certification is highly sought after in today’s workplace because:

  • It will enhance your management and leadership knowledge, skills and ethics.
  • It will develop confidence and improve your on-the-job performance.
  • It will verify your level of management competency and leadership potential.
  • It will demonstrate your commitment to continuing professional development.
  • It will offer you a competitive edge for selection and advancement.
  • It will add credibility to your organization as an organization that invest in quality management.
  • It will give you the opportunity to network locally and internationally with other Certified Managers.
  • It will give you the opportunity to continuously find resources and support from your peers and ICPM.

Who have already been Certified

More than 12,000 professionals all over the world have already attended the Certified Manager Program and enjoy the benefits of Certification. Some of the many companies that have already participated in the Certified Manager Program are AIG, Glaxo Smith Kline Pharmaceuticals, Pepsi Cola Bottling Co, Toyota, Harvard University, Bank of America, HSBC, Marfin Laiki Bank, Hellenic Bank, CYTA, Bank of Piraeus, Bank of Cyprus.